Welcome to Northern Cycle

Northern Cycle has been serving Ajax, Pickering, Whitby, and the surrounding communities in Durham for 27 years

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Non Medical Face Masks or Coverings will now be required at Northern Cycle as of July 10th as per Durham Region Health Department.

State of the Bike Industry.

The bike industry has experienced a world wide bike boom.

We are sold out of most 2020 models. The 2021 models are slowly coming in. If you are shopping for a bike its best to browse our website and it must say the bike is in stock. We are extremely overloaded with repairs with very little storage room left and not enough capable staff to complete safe repairs.

There is a world wide shortage on bike parts, such as tubes, tires etc... This will effect what repairs we are able to do at this time. This is beyond our control.

At this time we are asking you to hold off on bringing in tune ups as we are at a 3-4 week turnaround at this point, this is not something we have ever experienced. Too many bikes in our way simply slows us down, to hard to maneuver.

Our phone rings all day it is likely we are on the other line if you are calling us.

Patience is required.

Thank You

Covid 19 Update

You can continue to support our business and our incredible employees by shopping with us. We are on the list of essential businesses. Below, we've outlined temporary limitations for our services and for shopping with us. As always, you can order on line with shipping or now with curbside / shop inside door pickup. Please feel free to call us with any questions regarding any planned purchases.

Temporary Changes

Reduced hours of operations:

Tuesday to Friday 11:00 am - 5:00 pm; Saturday 10:00 am - 3:00 pm;

Sunday & Monday Closed

No customers inside the store at this time. Our cash register is at the front door. Customers are asked to maintain a 6 foot personal space when entering our hallway and will now be required to wear a non medical facemask. Distance markers are on the floor. Space is limited. You are asked to wait outside if the hallway is busy. We are practicing hand sanitizing and wiping down of items, terminals and bikes as best we can. We require customers to sanitize hands, avoid touching product, unless purchasing it and to keep a 2 meter distance from staff. Hours of operation may change.

We are running very short on staff please be patient, things may take extra time.

Best Option - On line orders we suggest you do any browsing / shopping on our website

if the item says In stock we likely have it in store if it says In Warehouse it may or may not be easy for us to get at this time.

Note: We have many repairs in the shop and some repair items that show they are AVAILABLE may already be allocated to a repair and may not actually be available.

Sorry these repairs have been here for several weeks in many cases.

NOTE: OUR LATEST PROBLEM HAS BEEN SHIPPING DELAYS UP

TO A WEEK OR MORE THE COURIERS ARE OVERLOADED

Curbside / Lobby Pick Up is the best option. Tap is a great option.

Repairs can be brought into lobby to write up work order.

Feel free to call us before coming over. 905-619-8875

You can also e mail any questions to sales@northerncycle.com

These are difficult times for us all, and we want to ensure we are doing our part in taking all precautionary measures against this virus. We truly value each and every one of you, and we appreciate your patience, understanding, and support during such unprecedented times.

PLEASE NOTE: We have seen an unprecedented demand for bikes in the past few months.

It has been tough on all of us trying to keep up with the demand in the current working conditions.

We have been running short staffed, we are falling behind in our repairs, please be patient,

we apologize in advance. Thanks for understanding.